Privacy Policy
Introduction
At Aswad Limos, we value your trust and are committed to protecting your privacy and handling personal information responsibly.
This Privacy Policy explains how Aswad Limos collects, uses, stores, shares, and protects personal information when you visit our website, request information, make a reservation, communicate with our team, or use our transportation and chauffeur services.
This policy applies to website visitors, customers, business clients, and individuals interacting with Aswad Limos services.
By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
To deliver transportation and customer support services effectively, we may collect the following categories of information.
Personal Information
Information that may identify you directly, including:
- Full name
- Email address
- Mobile number
- Company name (if applicable)
- Billing information
- Reservation contact details
Booking & Transportation Information
Information necessary to manage transportation services, including:
- Pickup and drop-off locations
- Travel dates and schedules
- Flight details for airport transfers
- Passenger information
- Vehicle preferences
- Special service requests
Payment Information
When payments are processed, information may include:
- Transaction details
- Payment status
- Billing records
For security reasons, payment processing may be completed through approved third-party payment providers.
Technical & Website Information
When visiting our website, certain information may be collected automatically, including:
- Device type
- Browser information
- IP address
- Website usage activity
- Session information
- Cookie preferences
This information helps improve website performance, security, and customer experience.
How We Use Your Information
We use personal information only for legitimate business purposes related to operating and improving our services.
This may include:
- Managing reservations and transportation requests
- Confirming and delivering bookings
- Providing customer support
- Processing transactions
- Sending operational notifications
- Improving website functionality
- Managing business relationships
- Responding to inquiries
- Preventing fraud and misuse
- Meeting legal and regulatory requirements
We do not sell personal information to third parties.
Marketing Communications
We may occasionally send promotional communications regarding services, offers, updates, or announcements if you choose to receive them.
You may unsubscribe from marketing communications at any time using the available opt-out options or by contacting our support team.
Operational communications related to bookings and service delivery may still be provided when necessary.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and user experience.
Cookies may help us:
- Remember preferences
- Improve website performance
- Analyze website usage
- Enhance security
- Support booking functionality
Most browsers allow users to control or disable cookies through browser settings.
Please note that disabling cookies may affect certain website features.
Sharing of Information
We may share information only when necessary for service delivery and business operations.
Information may be shared with:
- Payment processing providers
- Customer support platforms
- Technology and hosting providers
- Transportation coordination partners
- Legal or regulatory authorities where required
We do not authorize unrelated third parties to use customer data for independent marketing activities.
International Data Processing
Because certain systems, service providers, or business operations may operate internationally, information may be processed or stored in locations outside your country of access.
Where applicable, we implement reasonable safeguards to protect personal information.
Data Security
Protecting customer information is an important priority.
We apply commercially reasonable administrative, technical, and organizational measures intended to reduce unauthorized access, disclosure, alteration, misuse, or loss of personal information.
While we strive to maintain secure systems, no electronic transmission or storage method can guarantee absolute security.
Data Retention
We retain information only for as long as reasonably necessary to:
- Provide requested services
- Manage customer relationships
- Maintain financial records
- Resolve disputes
- Meet legal and regulatory obligations
When information is no longer required, we aim to delete or securely manage it according to internal procedures.
Your Privacy Rights
Subject to applicable laws, you may have rights regarding your personal information including:
- Request access to your information
- Request correction of inaccurate information
- Request deletion where permitted
- Limit certain processing activities
- Withdraw consent where applicable
- Request communication preferences
Requests may require identity verification before processing.
Children’s Privacy
Our services are intended for adults and business customers.
We do not knowingly collect personal information directly from children through our website.
If information relating to a child is identified unintentionally, reasonable steps may be taken to address it.
Third-Party Websites
Our website may contain links to external websites or services.
Aswad Limos is not responsible for the content, privacy practices, or policies of external websites. Users should review the applicable policies independently.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in operations, legal requirements, technology, or business practices.
Updates become effective once published on this page unless otherwise stated.
Users are encouraged to review this page periodically.
Why Aswad Limos Is Your Trusted
Luxury Mobility Partners
Trained, experienced, polite, and committed to providing the highest level of service.
Professional
Chauffeurs
Clean &
Modern Fleet
24/7
Availability
Safety &
Privacy
VIP
Specialization
Secure Payment
Options
Get In Tocuh
We’re here to assist you with premium chauffeur and limousine services.
Email Us
support@aswadlimos.com
Call / WhatsApp
+966 57 468 7205
Service Area
Riyadh & City-to-City across Saudi Arabia
Our Partners
Trusted luxury brands. One exceptional experience.
